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Vonage Unified Communications

Vonage Unified Communications

Gratis

Acquisti in-app

Valutazione

Nessuna valutazione
Installazioni

542
Sviluppatore

Bitrix24 Integrations

Descrizione

Take advantage from integration with Vonage telephony to implement scenarios needed for your business:

Registered inbound calls and automatic generation of leads/contacts/deals depending on Bitrix24 settings;
Automatic call card with client details to save time on searching of information prior to responding to a call;
Saved call record with direct playback inside CRM slider;
Call tracking support within Bitrix24 Sales Intelligence;
Callback support for CRM order forms, as well as click2call for outbound calls directly inside CRM slider.

No more missed calls! Get all the advantages offered by Vonage telephony and Bitrix24! Your sale managers won't have to guess what clients are calling; now they are able to individually welcome them, access a complete communication history and concentrate on selling instead of data collecting.

The app works with Bitrix24 commercial plans only.
Free plan users can test it during the trial period and then upgrade to a commercial subscription.

Istruzioni di installazione

Supporto tecnico

Sicurezza dei dati

Aggiunto: 06/15/2020

Supporto tecnico

https://helpdesk.bitrix24.com/ticket.php

Istruzioni di installazione

Complete standard installation from Bitrix24.Market and proceed with the following steps:

For Bitrix24 administrator:

Authorize application with your Vonage account.
Enter the telephone number you will make calls through.
Configure settings for inbound and outbound calls.
Select Vonage as your telephony provider.

For all users who want to process calls in Bitrix24:

Authorize application with your Vonage account.

Sicurezza dei dati

Daha fazla bilgi

Vonage Unified Communications

L'app richiede autorizzazioni per l'accesso ai dati:

CRM

accesso completo: visualizza, crea, modifica ed elimina lead, contatti, aziende, affari, fatture, preventivi, attività, campi utente ecc.

Telefonia

accesso limitato: visualizza, crea, modifica ed elimina le linee di chiamata in uscita; cerca i clienti CRM per numero di telefono; visualizza, crea, modifica ed elimina le linee SIP; gestisci il pannello informativo delle chiamate e visualizza le statistiche delle chiamate

Utenti (minimo)

leggi l'elenco e i nomi degli utenti senza le informazioni di contatto

Chat e notifiche

accesso completo: visualizza, crea, modifica ed elimina chat e messaggi; connetti gli utenti alle chat; modifica le chat; legge tutti i messaggi della chat

Telefonia (chiamate in uscita)

accesso limitato: effettua chiamate in uscita tramite la telefonia integrata

Valutazione

0 /5

5 stelle

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2 stelle

1 stella

Recensioni

Non ci sono recensioni!

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