Mercado Libre
Solution enabling communication with Mercado Libre customers via open channels
Gratis
Acquisti in-app
-
Valutazione
-
Installazioni60
-
SviluppatoreAlbato
Descrizione
Mercado Libre is the leading online shopping and cross-border trade organization proving to be the first choice of Latin American e-Commerce sellers.
Our integration app will let you connect Mercado Libre to Bitrix24 to process customer's requests in your unified workspace.
Features and functionalities include:
Learn more about Mercado Libre fees
Our integration app will let you connect Mercado Libre to Bitrix24 to process customer's requests in your unified workspace.
Features and functionalities include:
- Registering a separate Mercado Libre connector in Contact Center for managing open channels
- Connecting an open channel to your merchant account on the platform
- Processing requests, such as customer queries on your items, in separate open channel dialogues
- Automatic lead creation (CRM - Leads)
- Analyzing support metrics via standard means of Bitrix24 for the preferred open channel
- Dedicated support and help instructions by Albato
Learn more about Mercado Libre fees
